NBS© Implementation Program
Branch Management On-the-job training, focused on the following subjects:
 Building the first quarter work plan and objectives
Formulating Marketing plan for new branch
Implementing team building work plan in new branch
Service Representatives On-the-job training, focused on the following subjects:
Recruiting new customers
New customer relationship management
Outputs:
A significant increase in customer base; based on efficient sales and service procedures
Long term customer relationships based on trust and loyalty
A proficient customer oriented staff, trained to provide high quality service and successful sales
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